Can Not Get Password for Admin From Backend

Themeisle content is free. When yous purchase through referral links on our site, we earn a commission. Acquire More

Can't access wp-admin? Being locked out of your WordPress dashboard can be incredibly frustrating – you definitely don't need us to tell y'all that.

However, while you might non be feeling great correct at present, there'southward good news. In about cases, it's just a temporary issue and, once yous diagnose the underlying problem, you'll be back into your WordPress dashboard in no time, with no loss to your site'south content.

In this post, nosotros're going to help y'all figure out why you tin can't access wp-admin and how to fix the problem. To practice this, we'll listing a bunch of potential issues along with solutions to each problem.

By the end, you lot should exist able to get your site working and access the wp-admin again.

If you already accept at least an idea of what'south going wrong, you tin can click the list below to leap direct to the solution to that problem. On the other manus, if you have no idea what'due south happening, you can use this listing as a sort of troubleshooting guide.

Common reasons why you can't admission wp-admin

Become through the bug/solutions that utilize to you one-by-one and you should somewhen notice the problem and get things working once again:

1. Your login credentials (username/password) are wrong
2. You're beingness blocked by your security plugin
3. You changed the WordPress login URL
4. Your WordPress memory limit is too low
5. In that location'due south a trouble with your WordPress site (White Screen of Decease, 500 Internal Server Error, etc.)
6. In that location's something wrong with your .htaccess file
7. Your site URL is wrong
8. There'south a trouble with file permissions
9. Your core WordPress files are corrupted

Let'due south get started then that you lot can get dorsum into your dash. But start:

The thing to do before yous outset earthworks

Earlier yous practise annihilation else, you lot should articulate your browser cache and cookies to brand sure the trouble is real.

Earlier you assume that at that place's some big reason for why you can't access wp-admin, yous should rule out some unproblematic result with your web browser cache and cookies. Strange things can happen and sometimes immigration your browser cache fixes everything (which means there was never any problem with your WordPress site itself).

To articulate your browser cache in Chrome:

1. Click on the "three dot" icon in the top-right corner.
2. Hover over the More tools bill of fare
3. Choose Articulate browsing data
4. Make sure that both cookies and browser cache are selected
5. Click Clear data (I recommend leaving the Time range as the Last hour so that yous don't accept to re-login to every single site)

Here are instructions to clear the browser cache for other web browsers.

If that didn't gear up the problem, let'due south get into the actual bug…

1. Your login credentials are wrong

One of the simplest reasons that you might be locked out of WordPress is that your login credentials are incorrect. While this seems bones, it's happened to all of us at some point or some other.

You might've forgotten your password, some other user at your site might've changed it for some reason (if you have multiple admins), or, in very rare situations, a malicious actor might've gotten a concur of your account and changed the countersign.

So – permit's get yous a new countersign.

Try this first: Use the WordPress countersign reset feature

If your admin credentials are wrong, your first step should be to use WordPress' born countersign recovery feature. You should meet a "Lost your password?" option on the WordPress login folio:

If this feature works, y'all should receive an email that lets yous reset your password and log in. If the password reset characteristic doesn't piece of work, no worries! You lot tin also manually reset your password from your hosting account, it'll merely require a few extra steps.

If that fails: Manually reset your password past editing your database

If the password reset e-mail isn't working, you can manually change your password or create a new WordPress admin user by editing your site's database with a tool called phpMyAdmin (which virtually all WordPress hosts offer).

At that place are a few steps here, so we wrote entire guides on how to do this:

1. How to manually change your WordPress countersign via phpMyAdmin
2. How to add a new WordPress admin user via phpMyAdmin

ii. Your security plugin is blocking you

If you're using a WordPress security plugin, y'all might be unintentionally blocking yourself. For example, many WordPress security plugins include a feature to limit login attempts by temporarily banning you if you lot enter an wrong username/password as well many times.

Hither, you take two options:

1. Yous tin wait – usually you lot'll only be blocked for a menstruum of fourth dimension before you lot can try again.
2. You can manually conciliate the security plugin and then that you can log in right away.

So how can you conciliate your security plugin if y'all can't admission the WordPress dashboard? You tin apply FTP (or cPanel File Manager, if your host has that).

To go started, connect to your site'south server. Then, navigate to /wp-content/plugins and find the folder for your security plugin. For instance, here, you tin encounter the limit-login-attempts-reloaded plugin. Or, you might see wordfence, etc:

Now, but rename the folder and append -disabled. This volition automatically disable the plugin and you should exist able to log in again.

One time you lot've logged in, you can rename the binder once again and remove the -disabled part. Then, you'll be able to actuate your security plugin:

iii. Y'all (or a plugin) changed your login URL

1 mutual WordPress security tip is to change the URL of your login page, which y'all can easily achieve with a variety of plugins.

It's a keen tip…until you forget the new URL and can't access wp-admin! To set up this and reset your original WordPress login URL, you tin can follow the same steps as manually deactivating a security plugin:

1. Connect to your server via FTP or your host's file manager.
2. Go to the /wp-content/plugins folder and notice the folder of the plugin that's changing the login URL.
3. Rename information technology to append -disabled.
4. Log in via the default WordPress login URL.
5. Rename the folder and reactivate the plugin. Make sure to remember your custom login URL this time!

four. Your WordPress memory limit is too low

If your WordPress site runs out of PHP memory, that tin causes issues with different parts of your site and preclude you from accessing the wp-admin expanse.

This error can also come and go, which can get in tougher to diagnose.

When your site'due south retention is maxed out, you might be unable to access the wp-admin. Just during lower retention usage situations, y'all might not have whatever problems.

To fix this, you can effort request your hosting support if they'll increment the PHP retentivity limit for you. Or, nosotros have a guide that shows four means to increase the WordPress memory limit past yourself.

5. You lot're seeing the white screen of death or 500 Internal Server Fault

So far, the troubleshooting steps have been bold that your WordPress site is performance properly, there's just something stopping you from accessing the WordPress dashboard.

However, another common reason why you lot tin can't access wp-admin is that your site is experiencing some type of fault. The 2 biggest ones are:

1. White screen of death – as the name suggests, you just see a white screen with no content when you try to log in.
2. Internal server fault – y'all'll meet a message that says something like "500 Internal Server Error" when you try to log in.

If you set up these errors, your site volition start working and yous can log in once more. We take defended guides on how to fix both:

• Set WordPress white screen of death
• Fix WordPress 500 Internal Server Mistake

We besides have a general guide on how to troubleshoot WordPress errors.

vi. There'south something wrong with your .htaccess file

Your site'southward .htaccess file controls of import functions, like redirects and how your permalinks are structured. If something goes wrong with this file, information technology can forbid y'all from accessing your WordPress dashboard. You might run into something like ERR_TOO_MANY_REDIRECTS when you effort to access your dashboard in Chrome. Or, it might present every bit another trouble.

The solution here is to delete your existing .htaccess file and force WordPress to generate a new i.

To exercise that, connect to your server via FTP or cPanel File Manager:

1. Download the existing .htaccess file to your local computer so that you have a fill-in.
2. One time you've backed up that existing .htaccess file, delete the .htaccess file on your server.

If you can log in after deleting the file, go to Settings → Permalinks and click Save. This forces WordPress to generate a new .htaccess file. You lot don't need to change any settings – just click the Salvage button.

If you however can't log in, that means the trouble probably wasn't with your .htaccess file. Y'all tin can reupload the backup version and try some of the other methods on this list.

7. Your site URL is incorrect

Your site URL configures what WordPress "thinks" is your proper URL. If your site URL is wrong, y'all won't be able to log in considering WordPress volition endeavor to redirect you to the incorrect URL when you try to access the WordPress login page.

For instance, if your site is https://yoursite.com, WordPress might try to redirect yous to https://NOTyoursite.com/wp-login.php if your site URL is incorrect, which will lock you out of WordPress.

To fix this, connect to your server via FTP or cPanel File Manager. Then, edit the wp-config.php file and add the following lines in a higher place the /* That's all, terminate editing! Happy publishing. */ line:

define('WP_HOME','https://yoursite.com'); define('WP_SITEURL','https://yoursite.com');

Make sure to supplant https://yoursite.com with the actual URL to your WordPress site.

Annotation – once y'all add this to your wp-config.php file, you'll no longer be able to change your site URL from the WordPress dashboard – remember this if you need to modify domain names in the future.

8. There's something wrong with your file permissions

A less common problem has to do with file permissions on your server. If you lot take the wrong file permissions for the wp-login.php file and wp-admin folder, that can make you unable to access the WordPress dashboard.

In general, all WordPress files should be 664 (except for the wp-config.php file) and all folders should be 775.

To check and change file permissions, y'all tin connect to your server via FTP. So:

• Brand sure that wp-login.php is set to 664.
• Make sure that the wp-admin binder is set to 775.

9. In that location'southward something wrong with your cadre WordPress files

Finally, information technology's rare, but there might be something wrong with the cadre wp-login.php file, which is what controls the WordPress login process.

To make certain this isn't the case, you follow these steps:

1. Download the latest version of WordPress from WordPress.org
2. Extract the Nix binder
3. Upload the wp-login.php file to your server using FTP or your host's File Manager
4. When prompted, cull to overwrite the existing version of the file on your server

Still can't access wp-admin? Last resort: restore from a backup

If all else fails, you can e'er attempt restoring your site from a working backup. While this is somewhat of a nuclear pick, it might be able to set up small errors that are unique to your site.

Determination

Existence locked out of WordPress is never fun. Only with the troubleshooting steps in this commodity, yous should hopefully have been able to effigy out the issue and go back into your WordPress dashboard.

At this point, you might want to learn more nigh WordPress troubleshooting so that you can be better prepared in the future.

Are you still locked out of WordPress? Or have any questions about these troubleshooting steps? Ask u.s. in the comments!

Free guide

five Essential Tips to Speed Up
Your WordPress Site

Reduce your loading time by even l-eighty%
just by following unproblematic tips.

Download gratis guide

harrisfleamint.blogspot.com

Source: https://themeisle.com/blog/cant-access-wp-admin/

Share this post